Integration and Support Engineer
- Job Location:
- Massy, Ile de France, France
- Job Type:
- Contract
- Job Ref. Number:
- BSC-support-integrat
- Posted:
- 27 January, 2012
Connect has a new requirement for high skilled engineer to join our clients’ project in the Ile de France area of France. It is a promisingly long project giving you a chance to work with the newest technology.
Start Date: ASAP
Duration: 6 months renewable
Rate: Negotiable
Technical environment:
Integration of equipment (BSC Evo8100, RBS6000, SIU)
Support (type TAC)
Troubleshooting, knowledge AXE platform, features Knowledge of 2G,
Description of services:
• Establish specifications for integration; Define templates for customer integration
• Participate in discussions on integration procedures
• Integrating the various elements of the solution, then in the Client environment;
• Set up tools and test systems as necessary;
• Implementation of the model Client
• Management of anomalies (Customer Service Request, CSR) customers, investigation and qualification of problems
• Implementation of technical solutions or preventive maintenance
• Updated Technical Instructions dedicated operators
• Writing procedures for implementation,
• Planning, implementation and monitoring of implementations
• Assistance to the client’s operating teams and interface with centers of expertise of Ericsson
• Support for projects and technical assistance if required on technical projects
• Participation in technical meetings (internal customers)
Deliverables:
• specifications for integrating
• Responses to CSR
• Technical Instruction updates
• Procedures for implementation
