Connect44

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Delivery Manager Voice Core Specialist

Connect44

Delivery Manager Voice Core Specialist

Job Location

Bucharest

Available Positions

1 positions

Job Type

Permanent

Job Ref. Number

DMVCS1708

We are looking for a Delivery Manager Voice Core Specialist in Bucharest

Overall Purpose: Delivery Manager Voice Core is responsible to arrange change requests, approvals, book resources, maintain the implementation plan.

Key Accountabilities:

  • Arrange change requests, approvals, book resources, maintain the implementation plan Use of Remedy, CRQ production and management, Implementation Plan production
  • Co-ordination of events, project tasks and appropriate escalation
  • Diligent update of RAID register (project risks, actions, issues and decisions) Contribute to project definition workshops, post implementation reviews, etc. Efficient use of resources
  • Responsible for the project delivery
  • Ensure to maintain a good quality project delivery Manage challenging timescales

Quality Assurance:

  • Functions as per QMS (quality management system) procedures Performs Quality Control processes in accordance with set guidelines Ensures quality targets laid out are met for the processes owned

Other:

  • Willingness to travel other European entities of Connect44 as required, to meet local teams and key client contacts

Authorities:

  • The authority is a consequence of the nature of the job and of the tasks established or delegated by the department manager

Required competencies

  • BA/BSc degree in Engineering, Computer Science or equivalent practical experience
  • ITIL certification (or similar)
  • 1-3 years as Coordinator of events, project tasks or team
  • Good technical background in the Telecommunication / IT industry
  • Potentially have niche experience in Voice Core area
  • Leadership competences & team player mindset
  • Outstanding presentation and communication skills in English, any other language is an advantage
  • Experience in an international environment and understanding of different cultures

Soft Skills

  • Team Leadership Accountability
  • Important: Detailed Oriented Initiative
  • Customer Orientation Performance Management
  • Essentials: Communication Presentation Skills