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IT Business Analyst


IT Business Analyst

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IT Business Analyst
Zurich - Switzerland
Contract Role - 6 MONTHS

IT Business Analyst

Zurich - Switzerland

Contract Role - 6 MONTHS

Our client, a well known Swiss company, is currently looking for anIT Business Analyst to support their project in Zurich - Switzerland.

Job Description

  • To perform business analyst activities to support internal and external facing Service Management capabilities.
  • Act as a bridge between the Business stakeholders and Service Now Operations and Build teams
  • Responsible for ensuring that the agile team delivers the agreed increments in absence of the Product Owner
  • Define business requirements and ensuring those requirements are accurately documented, approved and developed.
  • Ensure that requirements are written unambiguously, clearly and concisely such that they are implementable, understandable, testable and traceable by the operations team.
  • Responsible for driving necessary business communication related to the change or enhancement.
  • Responsible for managing and communicating requirements to stakeholders throughout the project, from inception to completion.
  • Strong functional understanding of current and future business needs is required to meet or exceed the customer's needs.

Skills and Experience required :

  • 5 years plus of experience in a similar role as a Business Analyst
  • Project or Service Management experience
  • Banking or Finance Group project experience
  • ServiceNow knowledge