Service Delivery Manager [Deployment] (m/f/d)

Connect44 B.V. is part of the international Connect44 Groupe. Connect44 is a growth-oriented service provider in the telecommunications industry. We employ more than 1.200 people worldwide. As an established partner in the telecommunications industry, we have been planning, building, managing and optimizing telecommunications networks in Europe for over 20 years. Now we are growing our business in the Netherlands as one of the leading managed service partners.

What you can expect

• main point of contact to all day-to-day matters relating to the supply of the design Services
• Ensure that the design Services meet or exceed the Service Levels
• Manage and lead the service design teams
• Supervise the performance of the Suppliers Personnel
• Manage internal and external escalations and establish appropriate preventive measures
• Operational and Executive levels reporting

What you bring along

• Profound project management experience in the Telco industry, Certification in project management methodology such as Pricnce2 or ITIL is a plus
• Extensive Network deployment experience, and ability to establish and optimize workflows
• Proven communication skills with internal and external relations with complex stakeholders’ networks
• Good knowledge of Dutch and English, both written and spoken
• Experience in high level reporting and data analysis also experienced with technical budgeting and financial accountability as well as with organizational changes
• Acquainted with Telecom networks architectural options and platforms as well as Knowledge of basic Transmission and Radio Frequency Network skills
• Familiar with the Dutch Health and Safety Executive Regulations

What we offer you

• Leading position in a growing business with massive opportunities to professional and career development
• 30 days' holiday per year
• Short decision-making processes, flat hierarchies and an open and informal working environment
• Possibility to work mobile after successful onboarding
• Performance-related remuneration, modern working equipment
• Company events such as summer & Christmas parties etc.

Sounds good? Happy to receive your CV, start date and salary expectations to karriere@connect44.com.

We look forward to getting to know you!