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Service Delivery Manager [Design] (m/f/d)


Service Delivery Manager [Design] (m/f/d)

Job Location

Den Haag, Netherlands

Available Positions

1 positions

Job Type


Job Ref. Number


For our team in Netherlands, we are looking for a Service Delivery Manager [Design]

Connect44 B.V. is part of the international Connect44 Groupe. Connect44 is a growth-oriented service provider in the telecommunications industry. We employ more than 1.200 people worldwide. As an established partner in the telecommunications industry, we have been planning, building, managing and
optimizing telecommunications networks in Europe for over 20 years. Now we are growing our business in the Netherlands as one of the leading managed service partners.

What you can expect

  • You are the main point of contact in respect to all day-to-day matters relating to the supply of the design Services
  • Ensure that the design Services meet or exceed the Service Levels
  • Manage and lead the service design teams
  • Add value to the customers design team with quality and efficient services
  • Manage internal and external escalations and establish appropriate preventive measures
  • Operational and Executive levels reporting

What do you bring along

  • Profound project management experience in the Telco industry, Certification in project management methodology such as Pricnce2 or ITIL is a plus
  • Extensive Network design experience and ability to establish and optimize workflows
  • Profound knowledge of Radio and transmission technologies in telecommunication networks
  • Proven communication skills with internal and external relations with complex stakeholders’ networks
  • Experience in high level reporting and data analysis also experienced with technical budgeting and financial accountability as well as with organizational changes
  • Good knowledge of Dutch and English, both written and spoken

What we offer you

  • Leading position in a growing business with massive opportunities to professional and career development
  • Possibility to work mobile after successful onboarding
  • Performance-related remuneration, modern working equipment
  • 30 days' holiday per year
  • Short decision-making processes, flat hierarchies and an open and informal working environment
  • Company events such as summer & Christmas parties etc.

Sounds good? Happy to receive your CV, start date and salary expectations

We look forward to getting to know you!