Our team

Support Engineer


Support Engineer

Job Location

Paris, Boulogne-Billancourt

Available Positions

1 positions

Job Type


Job Ref. Number


We are looking for a Support Engineer

Job Purposes – Solar Inverters

Pre-sales support

  • Pre-sales testing support, holding workshops with customer or partner on technical issues.
  • Bidding support on technical and engineering related part.
  • Presentation of the technical service, solar products during some living exposition of solar energy
  • Follow up issues that may arise during testing/workshop/bidding activities.

Engineering support

  • Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
  • Onsite support for site survey, installation or commissioning when necessary.
  • Commissioning, improvement of the troubleshooting, intervention on site when necessary
  • Interface with engineering partner to locate technical problems that may arise during the engineering process.

Key Attributes

  • Good customer relationship management skills
  • Ability to absorb and then fully communicate technical information and data
  • Approachable, adaptable and solution-orientated
  • Very organized, reliable and consistent
  • Tenacious, Dedicated and Self-sufficient
  • Ability to co-operate and work with peoples from different cultures
  • Fluent oral and written English

Experience Required

  • At least 2 years in electronics or electricity industry (technical service, commissioning service)
  • Focused customer service background
  • Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information
  • Good Understanding of PV plant structures, roof top structures.
  • Multi-skilled in both the theoretical and practical aspects of electrical work
  • Educated to degree level in electrical engineering or equivalent
  • Working knowledge of CE (conformitĂ© europĂ©enne) standards

Qualifications Desirable:

  • Be willing to travel on site frequently, 20% plus per month.
  • Must be approachable with strong communications skills as you will be interacting with clients daily
  • Working knowledge of local Country Standards as required