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User Access Management Specialist, Security


User Access Management Specialist, Security

Job Location

Remote in Romania

Available Positions

1 positions

Job Type


Job Ref. Number


We are looking for an User Access Management Specialist, Security

Main responsibilities and decisional competences:

  • Checking all CUAR application entries, as well as Remedy application tickets, to ensure compliance with the processes, work instructions and UAM SOX requirements.
  • Escalation and support contact for Global UAM Support team, to clarify and solve BAU activities
  • Providing technical expertise and advice to all UAM related inquiries
  • Providing support to internal UAM technical consultants to improve templates and processes related to access to Company’s systems, services and applications.
  • Identifies and held training sessions for the UAM team, as well as Vodafone local entities, regarding the UAM processes and applications
  • Participates at weekly meetings with Global UAM Support team in order to identify and implement UAM processes improvement opportunities, and maintain Service Requests tickets’ quality.
  • Manages escalations on a request basis.
  • Supporting UAM community management (Yammer) content

Competences and experience:

  • • Abilități dezvoltate de comunicare
  • • Experiență în controlul calității
  • • Experiență în folosirea aplicatiei Remedy
  • • Înțelegerea proceselor UAM
  • • Înțelegerea cerințelor SOX
  • • Capacitate dezvoltata de analiza
  • • Cunostinte solide de Excel
  • • Intelegerea principiilor si proceselor ITIL Foundation