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CONNECT44 Head Office Alpenquai 10 6005 Lucerne Switzerland T: +41 41 375 88 44 M: info@connect44.com
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Service Desk

Work more effectively and efficiently with Connect44 Service Desk Services.

Today, businesses need high-availability ICT infrastructures and frequent problems with applications can disrupt entire processes. Our Connect44 Service Desk Services provides you with expert advice and assistance Europe wide – for your desktop environments, SAP and other applications, telecommunications networks and network solutions. Most of all incidents or user requests are resolved first-time by first-level support – meaning your employees can get back to the job in hand and unnecessary costs and waiting periods can be avoided.

Connect44 service levels include 1st, 2nd and 3rd line 24/7 technical support for Fixed and mobile Networks . Whether you have a TAC, NOC or Back Office our highly qualified engineers are ready to support your customers to resume service as soon as possible. Please get in touch with one of our account managers to find out more about our full outsourcing capabilities.

 

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