Picture this: a packed stadium, the roar of the crowd, the buzz of excitement before kick-off - and everyone trying to send videos, scroll live commentary, or post updates to social media. But instead of frustration from poor mobile signal, there’s smooth, uninterrupted coverage. That’s the Connect44 difference.

Across the UK, Connect44 is redefining connectivity in high-capacity venues through its robust Distributed Antenna System (DAS) services. From football matches to world-class concerts, our work ensures fans stay connected, broadcasters don’t lose a frame, and operational teams can run smoothly behind the scenes. Here’s how we do it.

Solving the Signal Struggle: From Challenge to Clarity

Large public venues like stadiums, bustling shopping centres, and modern office complexes present a unique challenge - expansive structures packed with thousands of mobile users, all demanding high-speed connectivity at once. In many cases, existing infrastructure simply cannot cope.

These environments often experience issues with coverage and network capacity, particularly during peak hours or major events. Complaints from users and operators were common - until Connect44 stepped in with a complete, bespoke DAS solution designed to meet the exact demands of each space.

Expert Diagnostics and Pre-Event Precision

It all begins long before the event. Our technical specialists perform in-depth pre-event testing using sophisticated data collection software. Through walk testing and digital signal assessments, we ensure every square metre of coverage is accounted for - whether it's the executive boxes, retail units, or office meeting rooms.

Any anomalies are swiftly resolved using structured troubleshooting, and all reports are clearly documented to ensure transparency and informed decisions by stakeholders.

Prevention is Better than Disruption

To keep systems running at their best, Connect44 deploys scheduled preventive maintenance. This includes physical inspections of antennas, cables and power systems, reviewing alarms, and updating firmware. In high-demand settings such as indoor arenas or commercial hubs, these checks are vital to ensure performance remains flawless, day after day.

We’ve even tackled climate-related challenges. At one stadium, temperatures soared, triggering regular system shutdowns. Field engineers had to be dispatched weekly to cool systems manually - a costly and risky practice. Our solution? We proactively recommended the customer to install new, efficient cooling and AC systems, significantly reducing emergency call-outs and prolonging equipment lifespan.

Corrective Maintenance Without the Chaos

Of course, unexpected issues do arise. Whether due to hardware failure, environmental exposure or system misconfigurations, our corrective maintenance service steps in quickly and efficiently.

Our Network Operations Centre (NOC) monitors DAS infrastructure in real-time. When a fault is detected, remote diagnostics are used to locate and assess the problem. If needed, our nationwide, 24x7 field teams are dispatched, equipped to inspect, repair or replace components immediately. This approach ensures fast fault resolution with minimal disruption to service - a key factor during live events or business hours.

A Specialist Team for Specialist Tech

Connect44’s engineers are trained on leading DAS platforms such as CommScope ERA, SOLiD DMS, and Zinwave. Whether operating remotely or on-site, their expertise ensures any issue - hardware or software - is resolved with confidence and precision.

In one example, major structural refurbishments at a venue required removing rooftop DAS equipment. Our team carefully dismantled and stored the equipment, reinstalling and recommissioning the system once the new infrastructure was in place - all while maintaining service continuity.

The End Result: Exceptional Coverage for Every User

Thanks to our E2E (end-to-end) DAS services - from installation to commissioning, and monitoring via our onshore & farshore NOC solutions and local maintenance teams - people in stadiums, shopping centres, and office complexes now enjoy consistent, reliable mobile coverage from all major network operators.

Whether it’s sharing the winning goal, browsing retail offers, or joining a video conference call without buffering, users no longer face the frustration of poor signal. For venue operators, the benefits are equally powerful: improved satisfaction, enhanced safety communications, and resilient systems.